Returns & Exchanges
Hello! Thanks for shopping with us. We hope you absolutely adore your purchases. If not, we're here to help you with returns or exchanges.
Return Time Frame
You have a whole 30 days from your purchase date to send back any items that aren't quite right. Unfortunately, we can't accept ret urns or exchanges after these 30 days.
Return Conditions
For a successful return, make sure your item is:
Unworn and in the condition you received it.
In its original packaging, just like how it arrived.
Items You Can't Return
Some things just can't be returned:
Gift cards
Items bought on Sale
Processing Your Refund
We'll get on it as soon as your return reaches us! We'll inspect it, and then we'll drop you an email to let you know if your refund has been approved. If it is, you'll see the refund automatically pop back on your original payment method within a few days.
Haven't Seen Your Refund Yet?
Here’s what to do:
1. Double-check your bank account.
2. Reach out to your credit card company—it might take a bit before your refund shows up.
3. Contact your bank. There's usually some processing time before a refund appears.
4. Still no luck? Don't worry, just get in touch with us at info@dianeandgeordi.us, and we’ll help you sort it out.
Sale Items
Heads up: Only regular-priced items can be refunded. Unfortunately, we can't refund sale items.
Exchanges
Got a defective or damaged item? Oh no! Let's swap it for a new one. Just email us at info@dianeandgeordi.us and send the item to: 10300 NW South River Drive #4, Medley, FL 33178
Need to Send Something Back?
Don’t worry about shipping costs; we’ve got you covered. Just contact us at info@dianeandgeordi.us, and we'll generate a shipping label for you. This way, you can return your item hassle-free.
Return Address
Send your products to:
10300 NW South River Drive #4, Medley, FL 33178
The time it might take for your exchanged product to reach you can vary, depending on where you live.
We're here to make sure you’re happy with your purchase, so if you have any questions about our policy or need help with a return, just reach out!
At Geordi Raw, we believe that great underwear is the foundation of great things. It’s not just about what you wear; it’s about embracing a raw mindset that celebrates comfort in your own skin and being your most authentic self. Our mission is to empower you to live life boldly, freely, and unapologetically.
Our Philosophy
At Geordi Raw, we believe that great underwear is the foundation of great things. It’s not just about what you wear; it’s about embracing a raw mindset that celebrates comfort in your own skin and being your most authentic self. Our mission is to empower you to live life boldly, freely, and unapologetically.
Authenticity at Our Core
Our designs reflect our true essence and values, inspiring you to stay true to yourself and celebrate your individuality. We believe in genuine, authentic design that encourages you to express your true identity without compromise
Creative Freedom
We are passionate about creative freedom. We encourage the exploration of new ideas, styles, and creative approaches. We aim to inspire you to break with conventions, think innovatively, and express yourself without limits or restrictions. At Geordi Raw, creativity knows no bounds.
Personal Expression
Personal expression is at the heart of everything we do. Our vibrant and dynamic compositions, bold colors, and graphic elements are designed to convey energy and vitality, allowing you to showcase your authenticity and express your emotions, tastes, and values through our artful designs.
Our Colors
Geordi Raw's brand colors – orange, black, and white – represent our core values:
Orange symbolizes energy, enthusiasm, and creativity. It embodies warmth, positivity, and a sense of adventure, encouraging bold and creative self-expression.
Black signifies sophistication, elegance, and strength. It conveys a sense of power, authority, and timeless authenticity, reflecting our commitment to quality and individuality.
White stands for purity, simplicity, and clarity. It represents new beginnings and balance, embodying our dedication to authenticity and the celebration of unique identities.